Water Quality in Newport News, VA

Newport News's water quality is good overall. Hardness is low at 24 PPM, and no contaminants exceed health guidelines. Most homes here do not need a water softener.

Newport News Waterworks · Source: King William Reservoir system · Serves 186,247 residents

24
Hardness (PPM)
80
TDS (PPM)
1.1
Chlorine (mg/L)
4
PFAS (ppt)
4
Lead (ppb)
24 PPM 0 400 Slightly Hard
CONTAMINANT LEVELS Hardness 24 PPM TDS 80 PPM PFAS 4 ppt Lead 4 ppb Chlorine 1.1 mg/L Nitrate 2 mg/L

Hardness Scale: Where Newport News Falls

Soft 060120180250400+
Generally good quality

Newport News operates one of the largest water systems in Virginia. Coastal Plain surface water is naturally soft.

What Newport News's Water Means for Your Home

Newport News's water is slightly hard at 24 PPM. At this level, hard water is not a significant concern for most households. Scale buildup is minimal, and a water softener would provide little measurable benefit. If you are considering water treatment in Newport News, focus on contaminant filtration rather than softening.

Beyond hardness, Newport News's water quality is generally within EPA guidelines for regulated contaminants. Chlorine is present at 1.1 mg/L as a disinfectant residual, which is normal for municipal water systems. If you notice a pool-like taste or experience dry skin, a whole-house carbon filter is the most common and affordable solution. For homeowners who want to understand the full picture, requesting your utility's annual Consumer Confidence Report provides neighborhood-level data.

ContaminantDetectedHealth GuidelineLegal LimitStatus
Hardness (as CaCO₃)24 PPM< 60 PPMNo federal limit✓ OK
Total Dissolved Solids80 PPM< 300 PPM500 PPM✓ OK
PFAS (total)4 ppt4 ppt (EPA)4 ppt (2024)✓ OK
Lead4 ppb0 ppb (no safe level)15 ppb (action level)✓ Low
Chlorine / Chloramine1.1 mg/LTaste threshold ~1.04.0 mg/L✓ Normal
Nitrate2 mg/L5 mg/L10 mg/L✓ OK

Good news for ${esc(c.city)} residents. Your water quality is generally good. Most homes in this area do not need a water softener. If you have concerns about lead (especially in buildings constructed before 1986) or chlorine taste, a point-of-use filter is the most practical and cost-effective solution.

About Newport News's Water Supply

Water Utility: Newport News Waterworks

Water Source: King William Reservoir system

Population Served: 186,247

Hardness: 24 PPM (1.4 grains per gallon)

Water quality can vary by neighborhood and season. The values above represent typical averages reported by Newport News Waterworks. To get exact numbers for your address, request a copy of the most recent Consumer Confidence Report (CCR) from your utility, or have your water independently tested.

Compare Newport News to Other Virginia Cities

Frequently Asked Questions About Newport News Water

Is Newport News tap water safe to drink?
Newport News's water meets EPA legal standards for drinking water safety. However, legal limits and health-optimal levels are different things. Review the contaminant table above for specific numbers and how they compare to both legal limits and health guidelines.
Do I need a water softener in Newport News?
No. At 24 PPM, Newport News's water is very soft. A water softener would provide no benefit here. Focus on filtration if you have specific contaminant concerns.
What water filter is best for Newport News?
The best filter depends on which contaminants you want to address. See our softener vs. filter guide to understand the difference between these categories.
Where does Newport News's water come from?
Newport News's drinking water is sourced from King William Reservoir system and treated by Newport News Waterworks. Newport News operates one of the largest water systems in Virginia. Coastal Plain surface water is naturally soft.
What is the hardness of Newport News water in grains per gallon?
Newport News's water hardness is 1.4 grains per gallon (GPG), which equals 24 parts per million (PPM). This is classified as slightly hard. To convert: 1 GPG = 17.1 PPM.
Does Newport News water damage tankless water heaters?
At 1.4 GPG, Newport News's water is unlikely to cause significant issues for tankless water heaters. However, if you notice reduced flow or efficiency over time, scale buildup could be a factor. Annual flushing with vinegar is good maintenance regardless of hardness.
Is Newport News water safe for babies and infants?
Newport News's water meets all EPA safety standards and is generally considered safe for preparing infant formula. The hardness minerals (calcium and magnesium) are not harmful. If your home has older plumbing, running cold water for 30 seconds before use is a good precaution to flush any lead from pipes.

Data sources. Water quality data compiled from EPA SDWIS, EWG Tap Water Database, USGS water hardness studies, and the Newport News Waterworks Consumer Confidence Report. Hardness and contaminant levels represent typical average values and may vary by neighborhood and season. Last updated: 2026-02-12.