Is Jackson, TN Tap Water Safe to Drink?

C
Fair1 concern found

Jackson tap water is legally compliant, but one contaminant exceeds health guidelines. Specifically: PFAS above EPA limits (PFOS: 15.2 ppt — limit is 4 ppt each). A point-of-use filter is recommended for drinking and cooking water.

Jackson Energy Authority · Source: South Fork Forked Deer River · Serves 91,111 residents ·

57
Hardness (PPM)
96
TN Average
138
National Avg
33.8
PFAS (ppt)
0.5
Lead (ppb)
57 PPM Slightly Hard
CONTAMINANT LEVELS Hardness 57 PPM TDS 77 PPM PFAS 33.8 ppt Lead 0.5 ppb Chlorine 1.2 mg/L Nitrate 1.94 mg/L
Water hardness gauge for Jackson TN showing 57 PPM Slightly HardWater quality contaminant levels in Jackson TN compared to EPA limits - hardness 57 PPM, PFAS 33.8 ppt, lead 0.5 ppb

Hardness Scale: Where Jackson Falls

Soft
0
Slightly
60
Moderate
120
Hard
180
Very Hard
250
Extreme
400+
PFAS above EPA limits

How Jackson Compares

Jackson's water is 59% softer than the national average of 138 PPM - ranking in the bottom 68% for hardness nationwide. Most homes here do not need a softener. Within Tennessee, it ranks #14 of 20 cities (41% below the state average of 96 PPM). Among cities (50k-100k), Jackson ranks #193 of 258 for hardness.

What Jackson's Water Means for Your Home

Hardness: 57 PPM - Low Concern

Jackson's water is slightly hard at 57 PPM. Most households won't notice any issues at this level. Scale buildup is minimal, and a water softener would be overkill. If you're thinking about water treatment, contaminant filtration is where to focus your money, not softening.

Contaminants & Safety

Forever chemicals (PFAS) are a serious concern here. Jackson has PFOS at 15.2 ppt — the EPA's 2024 limit is 4 ppt for PFOA and PFOS individually. PFAS don't break down in your body or the environment. Research links long-term exposure to increased cancer risk, thyroid issues, and immune system problems. The fix: a whole-house activated carbon filter or a point-of-use reverse osmosis system. Look for NSF P473 certification — that's the standard that specifically tests for PFAS removal.

What's in the Treatment Process

Even though Jackson draws from groundwater, the treatment process still generates disinfection byproducts: TTHMs at 7.7 ppb and HAA5 at 1.75 ppb. Groundwater typically needs less treatment than surface water, but when organic compounds are present in the aquifer, chlorination creates the same byproducts. All levels are within legal limits, though above the stricter EWG health guidelines.

Chromium-6 is naturally present in Jackson's aquifer geology at 0.21 ppb — 11x the EWG health guideline. There's no federal legal limit for chromium-6 specifically (only total chromium), which is why EWG tracks it separately. All measurements are within federal legal limits. The EWG guidelines represent a more conservative, health-based standard.

Water quality contaminant levels for Jackson, TN
ContaminantDetectedHealth GuidelineLegal LimitStatus
Hardness (as CaCO₃)57 PPM< 60 PPMNo federal limit✓ OK
Total Dissolved Solids77 PPM< 300 PPM500 PPM✓ OK
PFAS (total)33.8 pptNo total limitDetected
↳ PFOA0 ppt0 ppt4 ppt (2024)✓ OK
↳ PFOS15.2 ppt0 ppt4 ppt (2024)⚠ Exceeds
Lead0.5 ppb0 ppb (no safe level)15 ppb (10 ppb in 2027)✓ Low
Chlorine / Chloramine1.2 mg/LTaste threshold ~1.04.0 mg/L✓ Normal
Nitrate1.94 mg/L5 mg/L10 mg/L✓ OK

Recommended Filter for Jackson

PFAS exceed EPA limits (PFOS: 15.2 ppt — limit: 4 ppt each). A certified filter reduces these contaminants effectively.

Quick Fix for Chlorine: Shower Filter

At 1.2 mg/L chlorine, many Jackson residents notice dry skin, brittle hair, and that "pool smell" in the shower. A shower filter installs in 5 minutes, no tools needed.

How to Test Your Water in Jackson

With PFAS at 33.8 ppt in Jackson's supply, confirming your home's specific levels is especially important. PFAS vary by neighborhood and can concentrate differently depending on your position in the distribution system.

Most Accurate: Certified Lab Kit

Mail-in sample analyzed by a certified lab. 21+ parameters including PFAS, heavy metals, and bacteria. Recommended given elevated PFAS in your area.

Tap Score Lab Kit
Quick Check: DIY Test Strips

Results in 60 seconds. Tests hardness, lead, chlorine, pH, and 13 other parameters. Good enough to confirm whether your home matches the city average.

Varify 17-in-1 Test Strips
Verify Your Filter: TDS Meter

Instant digital reading of total dissolved solids. Handy for checking if your filter is performing. Test before and after.

HoneForest TDS Meter

Free option: Request Jackson Energy Authority's annual Consumer Confidence Report for official city-level data.

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About Jackson's Water Supply

Water Utility: Jackson Energy Authority

Water Source: South Fork Forked Deer River (Groundwater)

Population Served: 91,111

Hardness: 57 PPM (3.3 grains per gallon)

Jackson draws its drinking water from groundwater sources — South Fork Forked Deer River. Groundwater typically requires less treatment than surface water because the earth acts as a natural filter. The tradeoff: dissolved minerals from underground rock formations, which is why mineral content varies by aquifer depth and geology. The geological profile determines hardness, iron, and trace mineral levels. The system serves 91,000 residents.

Water quality can vary by neighborhood and season. For your exact numbers, request Jackson Energy Authority's Consumer Confidence Report (CCR) or test your own tap.

ZIP Codes Covered by This Report

This water quality data applies to all areas served by Jackson Energy Authority in Jackson, TN, including ZIP codes:

38001, 38006, 38007, 38008, 38012, 38021, 38024, 38025, 38030, 38034, 38037, 38040, 38044, 38047, 38050, 38052, 38059, 38061, 38063, 38069, 38070, 38075, 38077, 38079, 38080, 38201, 38220, 38223, 38225, 38229, 38230, 38231, 38232, 38233, 38235, 38236, 38237, 38238, 38240, 38242, 38253, 38255, 38258, 38259, 38260, 38301, 38302, 38303, 38305, 38308, 38310, 38311, 38313, 38314, 38315, 38316, 38317, 38318, 38320, 38321, 38324, 38327, 38328, 38329, 38330, 38331, 38332, 38334, 38336, 38337, 38338, 38339, 38340, 38341, 38342, 38343, 38344, 38345, 38346, 38347, 38348, 38351, 38352, 38355, 38356, 38357, 38358, 38359, 38361, 38362, 38363, 38366, 38367, 38368, 38369, 38370, 38371, 38374, 38375, 38376, 38377, 38378, 38379, 38380, 38381, 38382, 38387, 38388, 38389, 38390, 38391, 38392, 38393, 63830

If your ZIP code is listed above, this report covers your water supply. Water quality may vary slightly by neighborhood.

Compare Jackson to Other Tennessee Cities

Frequently Asked Questions About Jackson Water

Is Jackson tap water safe to drink?
Jackson tap water is legally compliant, but one contaminant exceeds health guidelines. Forever chemicals (PFAS) at 33.8 ppt exceed the EPA limit of 4 ppt. A filter certified to NSF P473 removes them effectively. Review the contaminant table above for specific numbers.
Where does Jackson's water come from?
Jackson's drinking water is sourced from South Fork Forked Deer River and treated by Jackson Energy Authority. Groundwater typically has higher mineral content but needs less chemical treatment than surface water.
Do I need a water softener in Jackson?
At 57 PPM, Jackson's water is on the soft side. A water softener isn't needed. Focus on filtration if you have specific contaminant concerns.
How do I remove PFAS from Jackson tap water?
Jackson has PFAS above EPA limits (PFOS: 15.2 ppt — limit is 4 ppt each). Reverse osmosis and granular activated carbon both reduce PFAS by 95-99%. For most homes, a point-of-use RO system under the kitchen sink is most practical. Look for NSF P473 certification. Standard pitcher filters do not adequately reduce PFAS.
What water filter is best for Jackson?
The best filter depends on which contaminants you want to address. For PFAS, look for NSF P473 certification. Granular activated carbon and reverse osmosis are both effective. See our softener vs. filter guide for the full breakdown.
Is Jackson water safe for babies and infants?
Caution is warranted for Jackson water and infant formula. Concerns: PFAS above EPA limits (PFOS: 15.2 ppt). Use filtered water (reverse osmosis or NSF-certified) or bottled water for formula preparation.
What are disinfection byproducts in Jackson's water?
Disinfection byproducts form when chlorine reacts with organic matter during water treatment. Jackson has TTHMs at 7.7 ppb and HAA5 at 1.75 ppb — within legal limits but above EWG health guidelines. A whole-house activated carbon filter reduces both chlorine and its byproducts.
Is chromium-6 in Jackson's water?
Yes. Chromium-6 (hexavalent chromium) was detected at 0.21 ppb, which is 11x the EWG health guideline. There's no separate federal limit for chromium-6. It occurs naturally in the local aquifer geology. Reverse osmosis is the most effective removal method.

Data sources: Lead and copper data from EPA Safe Drinking Water Act LCR reporting. Contaminant data from utility-reported testing results. PFAS data from EPA UCMR5 (2023–2025). Hardness from USGS and municipal reports. Data reflects system-level testing results and may not match your specific tap due to neighborhood plumbing, season, or recent utility changes. For your utility's latest results, request their Consumer Confidence Report (CCR). Our methodology. Last updated: 2026-02-24.

What Jackson Homeowners Actually Buy

Prioritized for contaminant reduction for homes with 57 PPM water and PFAS above EPA limits.

Affiliate disclosure: we may earn a commission. Selection based on Jackson's water data.

On a private well? This report covers Jackson's municipal water only. Interpret your well water lab report

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